dbjl Privacy Policy — Your Data is Safe with Us

Dbjl is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy explains what information dbjl collects, how it is used, and the steps we take to keep your data safe.

This policy applies to dbjl's website, mobile app, and all other digital services. It takes effect whenever you register, log in, play games, or use any of our services on the platform. This policy has been developed in accordance with applicable international data protection laws and GDPR guidelines.

Dbjl only collects data that is strictly necessary to provide our services. Collecting unnecessary or excessive data goes against our policy. The table below outlines exactly what types of data we collect:

In addition to the information you provide directly during registration, certain technical data is also collected automatically while you use the platform. This automatic data collection is entirely secure and is used solely to improve platform performance.

Dbjl uses your data solely to improve our services and provide you with a safe, seamless gaming experience. Every use of your data has a clear purpose — we never use it beyond that.

• For account creation, verification, and management
• For processing deposits and withdrawals
• To prevent fraud and money laundering
• For providing customer support services
• To send relevant bonus and promotional offers (subject to your consent)
• To analyze gaming patterns and ensure responsible gaming
• For technical improvements to the platform and bug fixes
• To meet legal and regulatory compliance requirements

Dbjl may share limited information with third parties in specific circumstances. In every case, there is a clear and legitimate reason for doing so. We also require our partners to uphold the same privacy standards we follow.

• Payment processors: Only the information necessary to process transactions is shared with payment gateway providers such as bKash, Nagad, and Rocket.
• Game Provider: Third-party game providers receive only the minimum data necessary to operate their games.
• Regulatory Authority: Information may be disclosed to licensing authorities or courts as required by legal obligations.
• Anti-Fraud Organizations: Limited data may be shared with accredited security agencies to help detect suspicious activity.
• Analytics Services: Anonymized and aggregated data is used for analytics services to improve the platform.

Dbjl employs the highest industry-standard technical and organizational measures to protect your data. Our security team monitors the platform 24/7 to prevent any unauthorized access or data breaches.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall Protection: Advanced firewall and DDoS protection are actively in place.
• Regular Security Audits: Regular security testing conducted by independent third parties.
• Access Control: Only authorized personnel can access user data.

Dbjl uses cookies and similar technologies to improve platform performance and personalise the user experience. Cookies are small data files stored on your device that make browsing smoother and more tailored to you.

• Essential Cookies: For login sessions and security purposes — the platform cannot function properly without these.
• Functional cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand platform usage patterns (anonymized data).
• Marketing Cookies: To show you relevant promotions — you can opt out of these at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

As a dbjl user, you hold several important rights over your personal data. We respect these rights and are committed to resolving any request within 30 days.

Dbjl does not retain data for longer than necessary. Retention periods depend on the type of data, legal obligations, and business requirements.

• Account Information: Retained for the duration of your active account and up to 5 years after closure, as required by law.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after account closure.
• Gaming history: Up to 3 years for responsible gaming and dispute resolution purposes.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Log files & technical data: Automatically deleted within 90 days.

Dbjl strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process data from minors. Age verification is mandatory during registration.

Should a minor's information enter our system for any reason, it will be deleted immediately upon detection and the associated account will be permanently closed. If a parent or guardian believes their child is using our platform, please contact us support@dbjl.wsto get in touch.

Dbjl reserves the right to update this Privacy Policy as needed. Changes may occur due to updates in law, the addition of new services, or security improvements. After each update, the "Last Updated" date at the top of the policy will reflect the latest revision.

For significant changes, we will notify you via your registered email address or through a platform notification. Updated policies take effect from the date of publication. Continued use of the platform after any policy change will be considered your acceptance of the revised terms.